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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Representative at Insight Global Customer Service Representative at Insight Global in Citrus Heights, California Posted in about 2 hours ago.
Type:
full-time
Position:
Customer Service Representative Location:
Citrus Heights, CA, 95621 $21-$24 Hourly Based On Experience Looking to
HIRE RIGHT AWAY!
!
Shifts Monday-Friday:
9am-6pm
Saturday:
11am-6pm Must Have 3+ years of Customer Service Experience Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Previous team lead or management experience Organized, reliable, & meet deadline Strong written and verbal communication skill Day to Day This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated