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PrimeGate Analytics

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Representative PrimeGate Analytics Culver City, CA Job Details Full-time From $18 an hour 1 hour ago Benefits Paid training Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Merchandising Full Job Description If you enjoy helping people and want a job where every day is a little different, we'd love to meet you. We're looking for a Customer Service Representative to be the friendly face customers can rely on. Whether someone needs help finding a product, wants to make a return, or just has a question, you'll make sure they leave feeling looked after. No previous retail or customer service experience is required. We'll train you from your very first shift, and you'll work alongside an experienced team member until you're confident doing the job on your own. What you'll do Every shift is a mix of customer service and teamwork.
You'll:
Welcome customers and answer questions in person and over the phone Process returns, exchanges, and refunds Resolve customer concerns with patience and professionalism Help customers find products and services that meet their needs Restock merchandise and keep the front of the store organized Support teammates wherever an extra pair of hands is needed What we're looking for You don't need experience, we're much more interested in the kind of person you are. You'll do well here if you: Show up on time and keep your commitments Stay calm when solving problems Enjoy talking with people from all walks of life Take initiative without waiting to be asked Work well as part of a team Are willing to learn and ask questions Pay & benefits Starting pay: $18.00/hour Paid training from your first day Health, dental, and vision insurance (full-time) 401(k) with company match Paid time off Employee discount Ready to apply? If we're a good match, the next step is a brief phone conversation followed by an in-person visit so you can meet the team and see the store before making any decisions. We welcome applicants from every background and are committed to providing reasonable accommodations throughout the hiring process. If there's anything we can do to support you, just let us know.
Pay:
From $18.00 per hour
Benefits:
Flexible schedule
Work Location:
In person