Some people are naturally good at listening, asking the right questions, and helping others make confident decisions. If that sounds like you, this Customer Service Associate opportunity with JPoles Wireless could be the perfect place to start your career. As a Customer Service Associate, you'll work directly with customers throughout the San Diego area, learning about their communication needs and recommending Verizon wireless solutions that fit their lifestyle. Every Customer Service Associate plays an important role in creating a smooth customer experience while building valuable professional sales and communication skills. Responsibilities of the Customer Service Associate Listen to customers' needs and recommend Verizon products through consultative sales conversations. Help customers compare wireless plans, devices, and available services with confidence. Guide customers through enrollment and account setup while ensuring a smooth experience. Build trust by providing clear answers, thoughtful recommendations, and ongoing support after each sales interaction. Partner with fellow Customer Service Associate team members to achieve daily sales objectives and deliver outstanding service. Continue developing consultative sales, communication, and customer relationship skills as a Customer Service Associate.
Customer Service Associate Qualifications:
Strong listening skills and a genuine interest in helping customers find the right solution. Retail, hospitality, restaurant, customer service, or sales experience is helpful but not required. Comfortable communicating with customers in a professional, fast-paced environment. Organized, dependable, and motivated to continue learning. Excited to grow as a Customer Service Associate while developing long-term sales experience.