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K MOTORS 2 INC

SERVICE CLERICAL BDC

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Job Description

BDC Service Representative Kick off your career in the automotive industry with Toyota of El Cajon & Honda of El Cajon! Our Service Department located in El Cajon has an opening for a BDC Service Representative.
What We Offer:
Excellent Culture Advancement opportunities Medical, Dental, and Vision Plan Company-paid Life Insurance 401(k) plan with employer matching program
Paid Vacation Major Essential Duties:
Promptly and professionally answer multiple inbound calls with the goal to provide an exceptional client experience and schedule a solid and specific service reservation with the service team. Provide clients with information pertaining to current service offerings. Proactively contacting clients to remind them of scheduled reservations, rescheduling missed reservations, and politely reminding clients of due & overdue services. Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer. Other duties as assigned.
Qualifications:
Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence. Previous customer service or call center experience or equivalent education and experience. Bilingual (English/Spanish) preferred Professional communication skills, both verbal and written Organization and attention to detail. Must be able to work flexible hours and days, including some weekends. We are an
EOE/M/F/D/V
employer and support a drug-free workplace.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance