A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Service Associate, Part Time (Graveyard) - Site 872 MULTI-SITE
MANAGEMENT LLC
Encinitas, CA Job Details Part-time $16.90 - $17.90 an hour 3 hours ago Qualifications Retail customer service procedures Customer communication Cash amount verification Customer engagement Retail math Full Job Description
JOB TITLE
CSA - Cashier, Part Time
FLSA STATUS
Nonexempt Hourly
SHIFT SCHEDULE
Friday and Saturday 10PM-6AM (Graveyard)
DEPT/LOCATION
510 Santa Fe Drive, Encinitas, CA 92024
REPORTS TO:
Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures
REQUIREMENTS
Must be available to work various schedules, including weekends and holidays Minimum of 1 year of customer service experience Must have the ability to accurately handle money Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.) Friday and Saturday 10PM-6AM (Graveyard)
