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Mercedes-Benz of Escondido
Service Advisor
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on California data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$60,768 / year median in California
+8% projected growth
Job Description
Service Advisor Mercedes-Benz of Escondido - 2.4 Escondido, CA Job Details Full-time $70,000 - $100,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Service writing Guest reservation booking Greeting customers Driver's License Experience working in the automotive repair industry Automotive service record keeping Full Job Description Mercedes-Benz of Escondido is excited to expand our team with highly motivated individuals that are passionate about the automotive industry. As we are in our temporary location, we are looking to bring on more members of our team in preparation for the facility. Job Description Meets with customers daily to discuss and assess customer vehicle service needs Schedules appointments, relays important information from the technicians to the customer about vehicle repairs Advise customers of estimated service and repair costs and review details of service/repair invoice to gain their understand of all services provided Greets vehicle owners on the service drive, ensuring they have a pleasant experience from beginning to end Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of work Ability to work in a team-based environment Qualifications Ability to pass a background and drug screening Valid Driver's License with a safe driving record At least one year working as a Service Advisor/ Writer- experience working with Mercedes-Benz is a plus! •
Job Type:
Full-time Pay:
$70,000.00 - $100,000.00 per yearBenefits:
401(k) Dental insurance Health insurance Paid time off Vision insuranceShift:
Day shiftLicense/Certification:
Driver's License (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance