customer support specialist.fairfield, californiaposted 1 day ago job detailssummary$25 - $28 per hourtemporaryhigh schoolcategoryoffice and administrative support occupations reference AB_5052271 job details Our client is a waste management company located in Faifield, CA. Join the Customer Service Department as a Customer Service Representative. This position manages incoming customer requests, processes service orders, handles billing inquiries, resolves scheduling or pickup issues, and maintains account profiles with high professional and courteous communication. Interim position, LOA coverage.

salary:

$25 - $28 per hourshift: Firstwork hours: 9 AM - 5

PMeducation:

High SchoolResponsibilities Communicate with customers via phone, email, or chat to answer questions and solve issues. Process new service orders, changes of address, account updates, and discontinuance requests. Resolve service discrepancies, such as missed pickups or damaged waste containers, by coordinating with local operations and dispatch. Review billing adjustments, payments, and account history to ensure accuracy. Document all customer interactions and account changes clearly in internal software system SkillsCustomer ServiceData EntryBillingQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.