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WB
WESTAMERICA BANK
Universal Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Universal Customer Service Representative
I FAIRFIELD, CA
Universal Customer Service Department Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.Weekly working hours:
40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges. Previous customer service skills in a banking environment preferred. Prior call center experience is a plus. Bilingual/Spanish highly desirable but not required. EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacyPay:
$16.90 - $17.13 per hourBenefits:
401(k) matching Dental insurance Health insurance Vision insurance Application Question(s): What Languages do you read, write or speak?Work Location:
In personBenefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance