Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Pacific Communications

AT&T Customer Support Trainee

Entry-Level JobVerifiedNo experience needed

Pay: $52,000/yr

Posted: 7 weeks ago

Location: Fountain Valley, CA (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

Explore Career

Job Description

AT&T Customer Support Trainee Pacific Communications - 3.3 Fountain Valley, CA Job Details Full-time $800 - $1,200 a week 1 day ago Qualifications Customer records maintenance Customer communication Customer relationship building High school diploma or GED Customer data entry Full Job Description Join our company in Westminster as an AT&T Customer Support Trainee, a sales and business consulting firm, as we empower customers with AT&T's industry-leading products. In this AT&T Customer Support Trainee role, you'll blend consultative sales expertise with approachable support, guiding customers through smartphones, data plans, and upgrades with clarity and enthusiasm. As an AT&T Customer Support Trainee, you will turn customer interactions into connections. The AT&T Customer Support Trainee's role is to deliver outstanding support, and ensure every customer is aware of the best AT&T products and plans for their lifestyle. Key Responsibilities of the

AT&T Customer Support Trainee:

Meet with customers directly, to promote AT&T's wireless devices and bundled solutions, by presenting features and benefits that enhance connectivity. Provide customer support by handling inquiries, resolving service issues, processing orders, and assisting with upgrades or adjustments. Drive sales by identifying customer needs, recommending tailored solutions, and meeting or exceeding performance targets. Maintain accurate records of customer interactions, service milestones, and account preferences to support compliance and retention. Collaborate with internal support teams to align messaging, resolve escalations, and ensure consistent service. Minimum Qualifications of the

AT&T Customer Support Trainee:

High school diploma or GED required. Experience in customer support, sales or retail support is valued. Strong interpersonal skills, with the ability to actively listen, empathize, and clearly explain product features and service options. Comfortable managing customer data, and creating connections. Organized, proactive, and collaborative, with resilience and adaptability in fast-paced environments.

Pay:

$800.00 - $1,200.00 per week

Work Location:

On the road