Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Mike Thompson RV

Service Writer

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

Explore Career

Job Description

Mike Thompson's RV Super Stores is seeking Experienced Service Advisors to join our
Fountain Valley Team Job Duties:
Coordinate RV service and repairs with guests. Ensure customer has full knowledge of any work performed and is contacted with updates. Verify warranty and service contract coverage. Set realistic expectations for customer and ensure you hold to those expectations Prepare Repair Orders by describing the complaint, the cause, and the repair. Utilize all tools available to keep in contact with customers through the service experience. Attend all meetings and training as required
Qualifications:
Have strong motivational skills and ability to work independently Must have professional appearance and demeanor Provide excellent customer service Basic computer skills to manage customer databases Ability to communicate in a professional and tactful manner
Job Type:
Full-time Pay:
$4,500.00 - $8,000.00 per month
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance
Shift:
8 hour shift Day shift
Work Days:
Monday to Friday Weekends as needed
Work Location:
In person