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Oops, frozen yogurt

Cashier/Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Job Overview Join our dynamic retail team as a Cashier/Customer Service Representative, where your energy and enthusiasm will create a welcoming environment for every customer. In this role, you will be the friendly face that ensures smooth transactions, provides exceptional service, and promotes our products with confidence. Your proactive approach will help drive sales, enhance customer satisfaction, and maintain an organized and inviting store atmosphere. This position offers an exciting opportunity to develop retail skills while making a positive impact on shoppers' experiences. Duties Operate cash registers accurately, handling retail sales transactions with efficiency and attention to detail Provide excellent customer service by greeting shoppers, answering questions, and assisting with product inquiries Conduct product demos to showcase features and benefits, encouraging upselling opportunities Manage cash handling procedures, including cash drawer balancing and secure cash register operations Stock shelves and merchandise displays to ensure products are well-organized and visually appealing Assist customers with retail store product knowledge and merchandising efforts to enhance their shopping experience Maintain professional phone etiquette when addressing customer inquiries or coordinating store activities Requirements Previous experience in cashiering or retail sales is preferred but not required; enthusiasm and willingness to learn are essential Strong communication skills, including bilingual abilities, to serve diverse customer needs effectively Knowledge of POS (Point of Sale) systems and cash register operations Basic math skills for handling transactions, making change, and performing retail math calculations Supervising experience is a plus for candidates interested in growth opportunities within the team Ability to demonstrate products through demos and upsell effectively to meet sales goals Excellent customer service skills with a friendly, professional demeanor and good phone etiquette Capable of stocking shelves, merchandising products, and maintaining organized workspaces Join us in creating memorable shopping experiences! We're committed to supporting your growth with comprehensive training in retail operations, product knowledge, and customer engagement. If you're energetic, detail-oriented, and passionate about helping others find what they need, we want to hear from you!
Pay:
$20.00 - $25.00 per hour
Benefits:
Employee discount Flexible schedule Relocation assistance
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Relocation Assistance
  • Discounts/Reimbursements