Front Desk/Customer Service Coast Fitness- South Bay Area Hawthorne, CA Job Details Part-time $16.90 an hour 18 hours ago Qualifications Computer operation Attention to detail Data entry Organizational skills Typing Full Job Description Job Overview We are seeking an energetic and detail-oriented Front Desk/Customer Service professional to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth office management. Your positive attitude and organizational skills will help create a professional, friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Operate multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism and courtesy. Provide exceptional customer service by addressing inquiries, resolving issues, and supporting client needs via phone or in person. Maintain a tidy reception area and ensure all administrative tasks are completed with attention to detail and timeliness. Qualifications Strong customer service skills. Strong communication skills both oral and written. Organization skills- Attention to detail Greet and acknowledge all members and guests with energy and enthusiasm. Member and Guest Check in Compliance. Ensure all check in procedures is followed. Ensure Guest fees are collected and up to date prior providing access. Previous cash handling experience through Point of Sale terminal or a cash register. Possess good interpersonal skills to work with staff, members, and guests. Typing and computer experience. Assist with member service issues to include: Personal Training, Guests, Lost and Found, change of address, EFT setup or change, and questions regarding billing and payments. Ensure required forms are available, completed and processed properly. Keep front desk area clutter free and orderly-Perform general cleaning duties to include hourly locker room checks. Ability to work a flexible schedule - days and nights Report any incidents to Manager Report all member complaints to

Manager Pay:

$16.90 per hour

Work Location:

In person