Customer Service Representative (CSR I)Now Hiring

•

Full-Time Location:

Jurupa Valley, CA Pay Rate:

$20.00

• $23.

00 per hour

Schedule:

Monday

• Friday | 6:00 AM
• 2:30

PM Employment Type:

Full-Time Position Level:

Entry-Level Job Summary We are seeking a motivated, detail-oriented Customer Service Representative (CSR I) to join our team in Jurupa Valley, California. Under the direct supervision of the Director of Customer Service, the CSR I will provide front-line support to customers and internal departments. This position involves answering incoming calls, processing customer orders, performing billing-related tasks, and maintaining accurate records. The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to work efficiently in a fast-paced office environment. Familiarity with Sage, Corrigo, Microsoft Office, and other customer-facing software is highly desirable. Key Responsibilities Answer incoming phone calls and provide professional, courteous customer service. Respond to customer inquiries and assist with general questions regarding orders, billing, and account information. Accurately process customer orders and enter information into company systems. Perform billing-related tasks and assist with maintaining accurate customer account records. Utilize Sage, Corrigo, and other customer-facing software to complete daily responsibilities. Maintain and update customer information, order records, and billing documentation. Use Microsoft Excel, Word, and Outlook for data entry, reporting, correspondence, and daily administrative functions. Communicate effectively with internal departments to ensure customer requests are handled accurately and efficiently. Identify and report customer concerns or discrepancies to the appropriate supervisor. Maintain organized and accurate electronic records. Follow established company policies, procedures, and customer service standards. Complete assigned tasks under the direct supervision of the Director of Customer Service. Qualifications & Requirements Previous customer service or administrative experience preferred. Experience with order processing, billing, or data entry is a plus. Familiarity with Sage and Corrigo software preferred. Proficiency in Microsoft Office, including Excel, Word, and Outlook. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to accurately enter and maintain customer information. Strong problem-solving skills and a customer-focused attitude. Ability to multitask and prioritize daily responsibilities. Willingness to learn new software systems and company procedures. Ability to work independently while following supervisory direction. Dependable, punctual, and professional. Compensation & ScheduleFull-Time Opportunity$20

• $23/hr Based on qualifications and experience Jurupa Valley, California Monday
• Friday 6:00 AM
• 2:30 PM Full-Time | Entry-Level Apply Today!

If you are a dependable, detail-oriented individual with strong customer service and computer skills, we encourage you to apply! Qualified candidates should submit an updated resume highlighting their customer service, order processing, billing, and software experience. Join our team and build your career in customer service!

Pay:

$20.00

• $23.

00 per hour

Work Location:

In person