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Call Center Representative
Career Insights for Call Center Representative
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Scorecard
Based on California data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$42,983 / year median in California
-1% projected decline
Job Description
Call Center RepresentativeWe are seeking a customer-focused Call Center Representative to provide support to customers via phone, email, and chat.