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ME
Massage Envy
Sales Associate/Customer Service
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Sales Associate/Customer Service Massage Envy La Quinta, CA Job Details Part-time | Full-time $16.90 - $18.00 an hour 1 hour ago Benefits Wellness program Health insurance Dental insurance Vision insurance Employee discount Qualifications Growing experience Sales High school diploma or GED Math Leadership Full Job Description Job Summary Do you have a passion for helping others? At the La Quinta Franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Duties Successfully enrolling 25% of guests to Massage Envy's Wellness Program Provide outstanding ustomer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Qualifications Previous sales experience in a related field Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Available to work nights and weekend •