At San Jose Business Solutions, we're looking for a customer-focused Customer Service Associate to join our growing team. In this role, you'll meet with customers in person, helping them find the AT&T products and services that best fit their needs while delivering an outstanding customer experience. Whether you're assisting a busy professional or a family looking to stay connected, you'll make a meaningful impact by providing personalized solutions and exceptional service. As a Customer Service Associate, you'll educate customers on AT&T's wireless products, smartphones, and data plans while building lasting relationships through in-person interactions. If you enjoy working with people, thrive in a fast-paced environment, and are motivated by helping customers and achieving goals, we'd love to meet you. Responsibilities of the

Customer Service Associate:

Meet with customers in person to educate them on AT&T's smartphones, wireless services, and data plans. Build positive customer relationships by recommending products and services based on each customer's needs and lifestyle. Customer Service Associates guide customers through new account enrollments, upgrades, and device activations to ensure a smooth experience. Provide personalized account support and answer questions about AT&T products and services. Recommend additional products and services that enhance the customer experience and provide added value. Customer Service Associates meet individual and team sales goals while delivering exceptional customer service. Follow up with customers to ensure satisfaction and build long-term relationships. Qualifications to become a

Customer Service Associate:

High school diploma or equivalent preferred. Previous experience in customer service, sales, retail, or account management is a plus, but not required. Strong communication and interpersonal skills. Comfortable working in a fast-paced, team-oriented environment. Goal-driven with the motivation to meet performance and sales objectives. Adaptable to changing priorities and customer needs. Proficient with basic computer applications and digital communication tools. Reliable transportation to travel to assigned work locations. What We Offer to all

Customer Service Associates:

Paid training with ongoing coaching and mentorship. Opportunities for career growth and advancement. Performance-based bonuses and incentives. Supportive, team-oriented work environment. Full-time schedule with hands-on experience representing AT&T. Customer Service Associate role overview / Job details:

Pay Structure:

Commission based pay alongside training pay Work Environment / location: This role is full time and in-person.

Schedule:

Full-time availability required, 40 hours per week Monday-Saturday Client /

Product:

AT&T Sales Assistants will speak with customers who are using AT&T or are interested in using AT&T and upsell their products and services.

Pay:

From $900.00 per week

Work Location:

In person