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C
Confidential
Customer Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Representative Confidential Menifee, CA Job Details Full-time $50,000 - $56,000 a year 19 hours ago Benefits Opportunities for advancement Qualifications Customer communication Full Job Description We are a leading sales firm dedicated to delivering exceptional service and innovative solutions to our clients. Our team is passionate about building lasting relationships and driving success through personalized support. We are seeking a Customer Representative to join our firm. The Customer Representative is ideal for someone who has a knack for wanting to help people, a driven attitude and great interpersonal and communications skills. As a Customer Representative, you will play a crucial role in delivering exceptional customer experiences and facilitating the enrollment process on behalf of our telecommunications client. You will be the primary point of contact for customers, ensuring their needs are met, and providing superior customer care. Key Responsibilities for our
Customer Representative:
Engage with potential and existing customers and promote our client's products and services Build and maintain strong, long-term client relationships through regular communication and personalized support Assist in the account management process and handle customer orders with professionalism and transparency Manage account details, including contracts, billing, and service agreements Identify opportunities for account growth and upselling additional services or products Qualifications for ourCustomer Representative:
Experience in either a customer service or sales role (or a related field) Self motivated and willing to work both in a team and independently Proven experience in a client-facing role, sales or customer service position Strong communication and interpersonal skills with the ability to build rapport with clients Excellent problem-solving skills and the ability to handle multiple tasks simultaneously High level of attention to detail and organizational skills Eager to join a growing company and explore career advancement opportunitiesJob Type:
Full-time Pay:
$50,000.00 - $56,000.00 per yearWork Location:
In personBenefits
- Dental Insurance