Job Overview We are seeking a dedicated Service Writer to join our team. The Service Writer plays a crucial role in ensuring excellent customer service and smooth operations within our auto service center. Responsibilities

• Interact with customers to determine their auto service needs
• Schedule appointments and manage service requests
• Communicate effectively with service technicians to ensure timely completion of work
• Provide accurate estimates for services and repairs
• Maintain detailed records of customer interactions and service history
• Assist with inventory management and ordering of parts
• Collaborate with the service manager to optimize workflow and customer satisfaction Requirements
• Experience in automotive services such as oil changes, tire services, brake repairs, and transmission work
• Knowledge of auto mechanics to effectively communicate with service technicians
• Proficiency in cash handling and transactions
• Previous experience in service writing or auto service management is a plus
• Strong customer service skills to address inquiries and concerns professionally

Job Types:

Full-time, Part-time Pay:

$22.00

• $38.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person