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Action Sales

Customer Service (Bilingual in Spanish or Mandarin)

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service (Bilingual in Spanish or Mandarin) Action Sales - 3.4 Monterey Park, CA Job Details Full-time $20 an hour 1 hour ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Employee stock ownership plan Life insurance Qualifications Mandarin Spanish Customer relationship building Phone communication In-person customer service Mid-level Client relationship development Client retention Client acquisition 1 year Cross-functional collaboration Closing sales leads Communication skills Conducting sales calls Client interaction via phone calls Full Job Description About Action Sales Action Sales is a leading food service equipment and supplies dealer. We are a TOP 20 dealer ranked nationwide. The company mission is to provide and offer consultation to all foodservice establishments ranging from the local dinner to government agencies. Action sales is the leader in providing foodservice equipment and supplies while offering the best available customer service. At Action Sales, our employees are the heart and soul of our company. Being an employee stock ownership plan company means that it is the company mission to ensure that all employees know that they matter. Our culture is all about working as a team and moving forward together while bringing in unique values from everyone in our company. Job Description Target new and existing clients through company generated leads and fulfill current business and future needs. Build and manage your own projects and drive the full sales cycle from initial contact to close Develop and maintain client relationships. Conduct any inbound requests via phone call, e-mail, or in person. Develop relationships with Action Sales inside sales specialist and project managers and work with many industry giants.
Requirements:
Require 1 to 3 years of experience in sales/customer service. Organized, self-motivated, and professional. Excellent written and oral communication skills Ability to work independently and in a team environment. Bilingual (preferred) Possess a college degree Provide excellent communication skills Ability to work well independently or as part of cohesive team Have a strong work ethic Demonstrate the ability to learn and problem solve while handling multiple priorities Show passion for helping people sustain and grow their restaurant business Possess determination to achieve success Benefits 401(k) with employer matching Health insurance Dental Insurance Vision insurance Life insurance Paid vacation Monthly and Annual Bonus incentives Employee stock ownership plan Job type: Full-time Starting pay: $20.00/hour 8 hours shift (must be available to work on Saturday)