We are looking for a Project Assistant to support festival box office operations for a contract position based in Monterey, California. This role is ideal for someone who enjoys helping guests, working with ticketing technology, and handling payment transactions in a fast-paced public-facing setting. The selected candidate will assist with ticket sales for multiple event options, provide courteous service, and help ensure a smooth purchasing experience throughout each shift.

Responsibilities:

• Sell event tickets directly to guests using a computerized box office platform.
• Guide visitors through available ticket choices and answer questions clearly and professionally.
• Process cashless transactions accurately using credit card payment systems.
• Maintain focus and accuracy while working within a high-volume customer service environment.
• Support daily box office operations by following established procedures and ticketing workflows.
• Use computer-based tools efficiently to complete transactions, review orders, and manage customer interactions.
• Deliver a welcoming experience for attendees at all times.
• Coordinate with onsite staff regarding shift logistics, break schedules, and operational needs.