Job Overview We are seeking an energetic and dedicated Guest Service Representative to create memorable experiences for our guests. In this dynamic role, you will be the friendly face and helpful voice that ensures every visitor feels welcomed, valued, and well-assisted. Your enthusiasm and excellent communication skills will drive customer satisfaction, promote our products and services, and contribute to a lively, engaging environment. This paid position offers an exciting opportunity to develop your retail and customer service skills while making a positive impact on every guest interaction. Duties Greet guests warmly upon arrival and provide exceptional customer service throughout their visit Operate the point-of-sale (POS) system efficiently for retail sales transactions, including cash register operations and cash handling Assist customers with product demos, explaining features and benefits to enhance their shopping experience Upsell relevant products or services to maximize sales opportunities while maintaining a friendly approach Stock shelves, merchandise displays, and ensure retail store product knowledge is current for effective merchandising Handle cashiering duties accurately, including cash drawer handling and basic math calculations for transactions Maintain excellent phone etiquette when responding to inquiries or providing information to guests Qualifications Previous retail sales or customer service experience preferred, with supervising experience a plus Familiarity with POS systems, cash register operations, and retail math concepts Strong communication skills in both verbal and written forms; bilingual abilities are highly desirable Ability to perform cashiering duties accurately, including cash handling and balancing cash drawers Knowledge of retail store product knowledge, merchandising techniques, and upselling strategies Demonstrated ability to provide outstanding customer service in fast-paced environments Basic math skills necessary for processing transactions and managing cash registers effectively Join us as a Guest Service Representative and become a vital part of a vibrant team committed to delivering exceptional guest experiences. Your energy, attention to detail, and passion for service will help create a welcoming atmosphere that keeps guests coming back!

Pay:

$24.85 - $29.92 per hour

Work Location:

In person