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AF
American Food Ingredients, Inc
Sales Department
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Sales Department American Food Ingredients, Inc - 3.7 Oceanside, CA Job Details Full-time $23 - $25 an hour 4 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off 401(k) 4% Match Vision insurance 401(k) matching Qualifications Logistics customer service Client inquiry handling Order shipping Event customer service Client interaction via phone calls Customer data entry Full Job Description Duties Assist with all aspects of our company's participation in trade shows throughout the year - registration, transportation, accommodations, booth prep, shipping, etc. Follow-up after trade shows - process customer and broker inquiries, send samples and documents, enter all information into sales database Follow up with customers and brokers after sending samples Track current and prospective customer's products via their websites Follow up after orders have shipped to ensure customer satisfaction Process quote requests Additional Duties As Needed Answer phones Assist all departments with various special projects