Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the first point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming office environment. The ideal candidate will possess strong communication skills, technical proficiency, and a passion for delivering outstanding customer experiences. This paid position offers an exciting opportunity to develop your administrative and client service skills in a fast-paced setting.

Duties:

Tracking sales orders internally through complete sales cycle and proactively resolving any issues Using CRM and ERP systems to their fullest extent Tracking sales data and trends for regional sales managers Helping prepare sales presentations Providing customers with documentation per FDA guidelines Maintaining accurate records and documentation Supporting regional sales managers, especially when they are out in the field Experience Prior office management or administrative experience is preferred, demonstrating strong organizational skills and multitasking ability Proven customer service experience in a fast-paced environment with excellent phone etiquette and client communication skills Familiarity with data entry, filing systems, and clerical procedures to ensure efficient office operations Experience working with productivity software like Microsoft Office (Word, Excel), spreadsheets, and data management tools Personal assistant or front desk experience that highlights organizational skills and calendar management capabilities Strong typing skills combined with time management expertise to handle multiple responsibilities efficiently Join us in creating a vibrant customer-focused environment where your enthusiasm makes a difference! We value proactive individuals who thrive on helping others while maintaining organization and professionalism at every turn. This is more than just a job — it's an opportunity to grow your career while making meaningful connections every day.

Pay:

$20.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person