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Customer Service Associate
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
The UPS Store Orangevale is looking to hire an enthusiastic Sales Associate. This position can be full time or part-time. We are looking for an energetic person that comes from a customer service, business-oriented background, is happy to be around customers, and has a passion for helping people.
- Packaging and shipping for customers
- Live scan fingerprinting
- Sorting mail
- Ringing up customers
- Making copies
- Printing documents for customers
- Faxing
- Mailbox services
- Binding/laminating
- Stocking merchandise
- Store cleanup and taking out trash daily
- Other similar tasks as needed
- Providing
EXCELLENT
customer service
- This is our store's #1 priority!
Requirements:
- Detail-oriented
- Customer service oriented
- Have sales experience
- Can work well with others
- Can work well under pressure
- Computer literate with MS Word, Excel, Acrobat and frequently used programs/services
- Able to lift 25-50 lbs.
- Must be able to work a flexible schedule if needed
- Trustworthy and reliable
- Have an open mind to learn Nice to have:
- Previous UPS Store experience
- Previous retail experience
- Shipping & packaging experience a plus, but not required (will train)
- Notary license
- A background in either business/sales/marketing If you're interested in the role, please do the following:
- Reply back with your updated resume
Job Types:
Full-time, Part-time Pay:
$18.00
- $21.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Paid time off
Shift:
8 hour shift Day shift Ability to
Relocate:
Orangevale, CA 95662: Relocate before starting work (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Flexible Work Schedules
- Dental Insurance