Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction. This position is ideal for individuals who thrive in a fast-paced environment and possess strong interpersonal skills. Duties Provide outstanding customer support through various channels, including phone, email, and in-person interactions. Assist customers with inquiries regarding products and services, ensuring a thorough understanding of their needs. Perform data entry tasks accurately while maintaining organized records of customer interactions. Handle cash transactions and ensure accurate cash handling procedures are followed. Utilize office software and computerized systems to manage customer information efficiently. Communicate effectively with customers, demonstrating excellent phone etiquette and professionalism. Collaborate with sales teams to identify opportunities for upselling or cross-selling products. Address customer complaints or concerns promptly, striving for resolution in a timely manner. Requirements Previous experience in customer support or a related field is preferred. Strong communication skills, both verbal and written; multilingual or bilingual abilities are a plus. Proficiency in data entry and familiarity with office software applications. Ability to handle cash transactions accurately and responsibly. Excellent phone etiquette with a friendly demeanor when interacting with customers. Strong problem-solving skills and the ability to work independently as well as part of a team. A positive attitude and willingness to learn new processes or systems. Join us in delivering exceptional service to our customers while growing your career in a supportive environment!

Job Type:

Full-time Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person