Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CX
Cabinetsx X Inc
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Associate Cabinetsx X Inc Pomona, CA Job Details Full-time $20 - $22 an hour 8 hours ago Benefits 401(k) Paid time off Qualifications Interpersonal skills Multilingual Sales Organizational skills Customer support Full Job Description Job Overview We are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and building positive relationships with clients. Your energy, communication skills, and problem-solving abilities will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our customers' experiences. If you thrive on helping others, enjoy engaging conversations, and possess a passion for client service, we want to hear from you! Duties Provide friendly, professional customer support via phone, email, and chat channels Assist clients with inquiries, product information, and troubleshooting issues promptly and effectively Conduct outbound calling to follow up on customer requests or gather feedback to improve service quality Manage data entry tasks accurately within our customer relationship management (CRM) systems Handle cash transactions and process payments securely when necessary Maintain organized records of customer interactions, transactions, and feedback Use Microsoft Office tools to prepare reports, correspondence, and documentation as needed Skills Multilingual abilities are highly valued to serve diverse customer bases effectively Strong sales skills to promote products or services while maintaining excellent customer relationships Proficiency in Microsoft Office applications (Word, Excel, Outlook) for daily tasks and reporting Excellent communication skills—both verbal and written—to convey information clearly and professionally Customer support experience in call center environments or similar settings is preferred Outstanding phone etiquette and active listening skills to ensure positive interactions Organizational skills to manage multiple tasks efficiently in a fast-paced setting Customer service problem-solving capabilities to resolve issues swiftly and satisfactorily Bilingual language skills to assist a broader range of clients are a strong plus Join us as a Customer Service Associate and become an essential part of a vibrant team dedicated to delivering top-tier client experiences. Your enthusiasm and expertise will help us build lasting relationships with our customers while advancing your career in a supportive environment!