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Meyling Marin-Farmers Insurance Agency
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Representative Meyling Marin-Farmers Insurance Agency - 3.5 Riverside, CA Job Details Full-time $21 - $23 an hour 2 hours ago Benefits Paid time off Opportunities for advancement Qualifications Customer follow-ups Customer relationship building English Property & Casualty License Initial Contact (sales skills) Property casualty insurance Grammar Experience Sales follow-up Full Job Description Job Overview Don't wait, take the next step in your career today. Meyling Marin-Farmers Insurance Agency in Riverside, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative . If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You'll have the opportunity to grow your knowledge and you'll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range:
$21.00 - $23.00 per hour Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Requirements Property and Casualty license is needed and we will guide you to get it if you do not have one. Create relationships from a cold start. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Prior Sales Experience. Excellent Spelling and Grammar skills. Great Customer Service Skills. Problem-Solving Capabilities. Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Complete Evidence of Insurance requests. Take premium payments from customers. Provides on-going support to insurance clients as needed. Cross sell existing monoline clients. Offer bundle for more discounts About Us Meyling Marin-Farmers Insurance Agency Top 1%Nationwide:
Our agency ranks within the top 1% of all insurance agencies across the country. This recognition reflects our commitment to excellence, our deep industry knowledge, and our dedication to providing exceptional service to our clients. Located in RIVERSIDE, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today!Benefits
- Paid Time Off (PTO)
- Dental Insurance