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MT
Moe's Tires
Service Writer
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on California data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$60,768 / year median in California
+8% projected growth
Job Description
Service Writer Moe's Tires San Bruno, CA Job Details Full-time $40,000 - $65,000 a year 4 hours ago Benefits Employee discount Qualifications Service writing Spanish Teamwork English Driver's License Full Job Description Service Writer - Moe's Tires Moe's Tires is hiring a dependable, customer-focused Service Writer to join our team. This position serves as the main point of contact between customers and technicians. The ideal candidate communicates clearly, stays organized in a fast-paced environment, and has basic knowledge of tires and automotive services. Responsibilities Greet customers and determine their tire and automotive service needs Prepare estimates, invoices, and repair orders accurately Explain recommended services, pricing, and expected completion times Schedule appointments and prioritize incoming work Coordinate with technicians to monitor job progress Keep customers informed about delays, additional repairs, and completed work Recommend appropriate tires and services based on customer needs Answer phone calls and respond to customer questions Process payments and maintain accurate customer and service records Handle customer concerns professionally Help maintain an organized front counter and positive shop environment Qualifications Previous service writer, tire shop, automotive, retail, or customer-service experience preferred Willing to train as well Basic knowledge of tires and automotive maintenance is helpful Strong communication and customer-service skills Comfortable using computers, invoicing systems, and point-of-sale software Able to multitask and remain organized during busy periods Dependable, punctual, and professional Valid driver's license preferred Bilingual English/Spanish is a plus What We Offer Competitive pay based on experience Stable work environment Opportunities to learn and grow Supportive, team-oriented workplace Employee discounts on qualifying products and services To apply, submit your resume through Indeed or contact Moe's Tires directly. Please include any relevant automotive, sales, or customer-service experience.