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AppleOne
Customer Service Rep-Manufacturing
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Rep-Manufacturing AppleOne - 3.8 San Fernando, CA Job Details $50,000 - $60,000 a year 16 hours ago Benefits Dental insurance 401(k) Vision insurance Paid sick time Qualifications Customer communication Full Job Description Job Summary We are seeking a Customer Service Rep-Manufacturing for a direct hire opportunity in San Fernando, CA. This role is ideal for a customer-focused professional with experience in manufacturing, supply chain, sales support, and cross-functional coordination. The Customer Service Rep-Manufacturing will serve as a key point of contact for clients, helping ensure orders, communication, and service expectations are handled accurately and professionally. This position works closely with sales, production, shipping and receiving, and quality control teams to support customer satisfaction and smooth internal operations. This is a strong opportunity for someone who enjoys building client relationships, solving problems, and contributing to a collaborative manufacturing environment. The company offers excellent benefits, growth opportunity, supportive leadership, and a team-oriented workplace where strong performance is valued. Key Responsibilities Build and maintain strong client relationships through professional, timely, and accurate communication. Support the sales department with customer inquiries, order updates, documentation, and follow-up. Coordinate with production, shipping and receiving, and quality control teams to help ensure customer requirements are met. Monitor order status, resolve service issues, and communicate updates to internal teams and customers. Use strong math skills to support pricing, order quantities, measurements, and related customer service tasks. Help maintain customer satisfaction by providing dependable service and clear written and verbal communication.