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Bay-O-Vista

Front Desk Attendant/ Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Do you want to work in a fun and beautiful recreational environment? Are you someone that enjoys working with people or in hospitality? We are a family health and fitness club called Bay-O-Vista Swimming and Tennis Club in San Leandro. We are looking for a Front Desk attendant to provide excellent customer service to our members and join our team in the hospitality and recreation industry. Shift hours may vary due to the companies needs. This is a great P/T Job for anyone. Duties Include
  • Monitor and check in members and guests before entry Answer phone calls/ front desk receptionist Collect fees, write up incident/injury reports, and enforce rules and regulations Process sales and sign ups Keep supplies stocked, make coffee, and provide excellent customer service Monitor gym activity and enforce rules Clean and organize desk and lobby areas Hand out recreation equipment, and towels.
Be responsible for security and safety for self and others. Complete work assigned by the Manager. Cover shifts in Kids Club Dept. when needed Ideal applicants must have strong work ethic, good attendance/punctuality, and have experience working with the public. We are searching for experienced individuals with the following experience in these office duties: Filing and organizational skills Receptionist and cashiering Customer service and sales Microsoft Office-word and outlook to check email. Great people skills that make our members feel welcome We will train Other skills also required
  • basic math skills working with the public present a positive attitude ability to enforce rules and regulation follow company policy and procedures special attention to prioritize work, use time efficiently, multitask, solve problems, be accommodating, work well independently, and must have leadership skills.
Must show initiative, and professional telephone etiquette. Ability to think independently, have an outgoing personality and exhibit enthusiasm for the facility and for the job follow instructions as given by supervisors, and pay attention to detail. Ability to read and communicate clearly, understand and interpret written instructions in English.
  • -Our Company Dress Code includes a uniform shirt and sweatshirt which is provided by the club.
  • -We are open 7days a week 360 days a year. Must be available to work between the following hours of operation which may include evenings and weekends. Club is Open 6am to 9:30pm Flexible shifts available
  • great PT job
Employee Benefits:
Club employee Complimentary Single Membership for employee only Vacation time Sick pay EOE Apply in person 9am-4pm at 1881 Astor Drive San Leandro, CA 94577
Job Type:
Part-time Salary:
From $20.00 per hour Expected hours: 10
  • 20 per week
Job Type:
Part-time Pay:
From $20.00 per hour Expected hours: 20.0
  • 25.
0 per week
Benefits:
Employee discount
Work Location:
In person