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Moler Barber and Cosmetology College
Client Services Coordinator
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Job Summary:
Join our team as a Client Services Coordinator and be the friendly face of our institution, ensuring smooth operations and exceptional customer service at our front desk. Reporting to the Director of Operations, you'll manage reception duties, handle inquiries, schedule appointments, and provide administrative support. Additionally, you'll assist with inventory management, ensuring adequate supplies are available, and maintain the cleanliness and organization of the lobby and restrooms to uphold our professional standards.Qualifications:
Previous customer service or administrative experience preferred. Knowledge of the beauty industry is advantageous. Strong communication and organizational skills. Proficiency in Microsoft Office and relevant software. Ability to multitask and prioritize in a fast-paced environment. Friendly demeanor with a customer-focused attitude.Job Type:
Full-time Pay:
$37,440.00 - $47,840.00 per yearBenefits:
401(k) Employee discount Paid time off Professional development assistanceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Dental Insurance