Job Overview:

Marin Honda is seeking a motivated and results-driven Vehicle Acquisition Coordinator to join our growing team. This is a phone-based, outbound appointment-setting role focused on connecting with current vehicle owners and scheduling appointments for our vehicle acquisition team. If you enjoy building relationships over the phone, thrive in a goal-oriented environment, and have experience in outbound calling, appointment setting, call centers, customer retention, collections, or inside sales, this could be the perfect opportunity for you! In this role, you will proactively contact customers through calls, texts, and emails to discuss opportunities for us to purchase their vehicles. Success in this position comes from strong communication skills, persistence, organization, and the ability to create engagement through consistent follow-up. While automotive experience is a plus, it is not required. This position pays hourly plus commission and bonus.

Essential Responsibilities:

Make outbound calls, emails, and text messages to current vehicle owners and service customers. Schedule appointments for customers interested in receiving an offer on their vehicle. Conduct consistent and structured follow-up with customers to maximize appointment opportunities. Manage customer communication and activity within the CRM. Create and execute outreach campaigns to support vehicle acquisition initiatives. Work closely with management to achieve daily, weekly, and monthly appointment goals. Build strong customer relationships through professional and proactive communication. Address customer questions and concerns while providing an exceptional customer experience. Maintain accurate records and notes on all customer interactions. Adhere to company policies regarding customer information, privacy, and dealership security.

Physical Requirements:

Ability to sit and work at a desk for extended periods of time. Ability to communicate effectively with customers by phone and in person. Ability to occasionally walk throughout the dealership as needed.

Qualifications:

Previous experience in outbound calling, appointment setting, call center, customer service, collections, business development, or inside sales preferred. Strong phone presence and communication skills. Comfortable making high-volume outbound calls daily. Self-motivated, goal-oriented, and driven to achieve results. Strong organizational and time-management skills. Ability to navigate multiple computer systems and websites efficiently. Professional appearance and demeanor. Bilingual (Spanish) is a plus but not required. Automotive experience is a plus but not required.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Vision insurance

Work Location:

In person We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Pay:

$17.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Prescription drug insurance Vision insurance

Work Location:

In person