AT&T Customer Associate Key Responsibilities:

Help craft and execute all customer service, enrollment, and sales processes for specified clients Ensure all customers are educated on AT&T's TV, phone, and internet service packages and promotions to make a more educated decision when choosing a new service package Manage all consumer engagement using excellent relationship-building skills, consultative techniques, active listening skills, and establishing trust Proactively monitor and identify potential product and service complaints, take note of consumer requests, and provide feedback to the client for improvement Partake in the creation of new training material for employees and update when needed with new product, compliance, and promotional information Communicate and engage directly with customers in local markets to drive brand awareness, create new sales opportunities, and increase market share for our clients

Experience:

Previous experience in a customer service, sales, or client-facing role Prior experience working in an accelerated and entrepreneurial team environment Knowledge of fundamental marketing or sales techniques and communication strategies Proven track record of establishing long-lasting, positive relationships whether working with clients or in a team setting with fellow employees

Education & Qualifications:

Prior background holding a customer service or sales position Experience working with clients or customers directly Excellent written and verbal communication skills High energy, self-motivated, driven, and dynamic personality Confident, with strong interpersonal skills, and a genuine team player

Pay:

$4,000.00 - $5,000.00 per month

Work Location:

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