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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
? Sanger, CA | ?$21/hr | ? Monday-Friday, 8 AM-5 PM | Contract-to-Hire What You'll Do
+ Serve as the go-to contact for customers and provide outstanding service
+ Process customer purchase orders and support production scheduling
+ Track inventory levels and help ensure orders are fulfilled on time
+ Communicate order updates, changes, and confirmations with customers
+ Create reports and analyze order, sales, and inventory data
+ Collaborate with operations, shipping, maintenance, sales, and design teams
+ Investigate and resolve order discrepancies and customer concerns
+ Support accounts receivable activities and maintain accurate records
+ Coordinate vendor information, tooling, artwork, and production requirements
+ Participate in process improvement initiatives and help drive operational efficiency What We're Looking For
+ Administrative, office support, or customer service experience
+ Strong data entry skills with excellent attention to detail
+ Proficiency with Microsoft Excel, Word, and Outlook
+ Experience managing multiple priorities and deadlines
+ Strong organizational and communication skills
+ Reliable work ethic and a customer-first mindset Bonus Points For
+ Manufacturing, logistics, distribution, or warehouse experience
+ Experience with inventory management, order entry, or purchasing
+ Accounts receivable or accounts payable exposure
+ Experience working cross-functionally across multiple departments Why Apply? ✅ Stable Monday-Friday schedule ✅ Casual dress code (jeans and a nice shirt) ✅ Opportunity to gain exposure to operations, inventory, customer service, and reporting ✅ Work with a collaborative team that values your contributions ✅ Contract-to-hire opportunity with long-term potential Job Type & Location This is a Contract to Hire position based out of Sanger, CA. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sanger,CA.
Application Deadline This position is anticipated to close on Sep 28, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings