Customer Service/Greeter Builders Surplus Kitchen & Bath Cabinets Santa Ana, CA Job Details Full-time From $22 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Retirement plan Qualifications Retail customer service procedures Active listening Client inquiry handling Patience Client interaction via phone calls Full Job Description So Cal's Largest Cabinet Warehouse/Showroom is hiring. $22 hr to start + monthly bonus $1.90 hourly avg (varies/if goals are met) (plus medical insurance available after 60 days of employment) As a customer service rep, you will be responsible for answering customer inquiries, solving problems, fulfilling requests, and maintaining current and accurate information. You will assist customers in person in our showroom and over the phone/email. Your primary role is to greet customers and assign them to a sales rep for assistance. Ideal candidate is a self-starter who has experience in customer service and possesses strong communication skills. Must possess a diverse skillset, able to multi-task, work well under pressure.

Duties and responsibilities:

• Assist high volume of customer walk ins daily.
• Handling technical product questions
• Processing customer orders/invoices as needed
• Follow up with customers by phone and/or email
• Data entry
• Work well independently without requiring follow up
• Follow up with customers as needed

Skills & Qualifications:

• Excellent interpersonal and phone skills
• Availability to work shifts between 730am and 630p Tues-Sat
• Sales experience preferred
• Good listening skills
• Minimum 2 yrs sales or customer service experience required
• To apply for this position please email your resume through this posting

• NO PHONE CALLS

•

Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person