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OCI

Customer Service /Order Entry- Immediate Opening

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Leading manufacturing company located in Santa Fe Springs is looking to add a member to their growing team. If you enjoy proving excellent customer service and would like to work for a stable and growing company, don't miss on applying for this opportunity. With Over 50 years of Award Winning Service in the California Market and across the nation, OCI Sitwell has an excellent reputation in the Office Furniture Industry. It's this dedication and determination that makes OCISeating is a premier company in southern California.
Job Title :
Receptionist and Order Entry Pay:
Depending on experience
Responsibilities:
This position is responsible for answering calls entering/processing orders in a timely manner. Orders may come come in via phone, fax and e-mail. Work with customers to resolve any issues or discrepancies regarding their orders and enter order information into the company tracking system. Strong problem solving skills, detail oriented and time management skills Proficient with MS Word, Excel and Outlook Excellent 10 key and Data Entry skills Bi-lingual preferred. Spanish/English Answer incoming calls and assume other receptionist duties when needed Qualifications, Skills and Education Bi-lingual (Spanish) Expertise in Microsoft Word, PowerPoint and Excel, with ability to create professional presentations and spreadsheets Ability to work with data to develop spreadsheets and reports Detail oriented and effective in a fast-paced office environment Exceptional written and verbal communication skills
About Us:
OCISeating, headquartered in Santa Fe Springs CA, is a leading designer, manufacturer and distributor of branded contract office seating products in North America. The company provides a broad range of task, executive, conference, side, visitor and lounge seating products that are distributed through independent contract office furniture dealers. OCISeating has a wide variety of industry and institutional environments, including High Tech, Health Care, Hospitality, Government, Education, and Manufacturing. OCISeating commitment to its customers drives the Company's market and operating strategies. Management has a strong bias to action and a focus on quality, operational excellence and superior financial performance. OCISeating is an Equal Opportunity Employer, and our company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national or ethnic origin, protected veteran status, disability status, or any other characteristic protected by applicable state or federal civil rights laws that is not related to job requirements.
Job Type:
Full-time Pay:
$22.00 - $25.00 per hour Ability to
Relocate:
Santa Fe Springs, CA 90670: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Dental Insurance