Customer Service Representative Essential Taste Inc - 4.7 Santa Fe Springs, CA Job Details Full-time $20 - $24 an hour 2 hours ago Benefits Paid time off Parental leave Flexible schedule Qualifications Computer operation Google Workspace Microsoft Excel Microsoft Outlook Phone communication Computer literacy Equipment troubleshooting Printer (troubleshooting support) Administrative experience Customer support Telephone systems Multi-line phone systems Clerical experience Office management Technical Proficiency Office phone management Quality data entry Customer data entry Full Job Description Job Summary We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience. Your enthusiasm, organizational skills, and technical proficiency will help streamline communication, resolve inquiries efficiently, and maintain a welcoming environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills within a fast-paced, supportive workplace. Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring excellent phone etiquette. Assist customers with inquiries, product information, and support via phone, email, or in person. Manage front desk operations including greeting visitors, scheduling appointments, and maintaining a professional reception area. Perform data entry tasks accurately using productivity software such as Microsoft Office and Google Workspace to update customer records and manage files. Support office management duties including filing, proofreading documents, calendar management, and organizing office supplies. Utilize technical proficiency with computer literacy to troubleshoot basic issues and ensure smooth daily operations. Coordinate with team members on administrative tasks such as bookkeeping, calendar scheduling, and medical or dental receptionist duties if applicable. Requirements Proven experience in office management or administrative roles with strong clerical skills. Excellent customer service skills with the ability to communicate clearly and effectively across diverse audiences. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools. Experience with QuickBooks or similar bookkeeping software is a plus. Familiarity with multi-line phone systems and phone etiquette best practices. Bilingual abilities are highly desirable to serve a diverse customer base effectively. Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Previous experience as a front desk or medical/dental receptionist is advantageous. Technical proficiency in office equipment such as printers, scanners, and basic troubleshooting tools. Personal assistant or calendar management experience is beneficial for supporting team schedules. Join us to make a meaningful impact by delivering outstanding customer support while advancing your administrative expertise!

Pay:

$20.00 - $24.00 per hour

Benefits:

Flexible schedule Paid time off Parental leave

Work Location:

In person