Company Overview Scentco, Inc. supplies patented toy, gift, and stationery products to retail stores across the country. We foster a lively, fun, yet fast-paced and professional environment where teamwork and efficiency are key to our success. Overview We are seeking an energetic and detail-oriented Customer Service & Warehouse Associate to join our dynamic team. This role combines essential warehouse operations with exceptional customer service, ensuring smooth order fulfillment, inventory management, and positive client interactions. If you thrive in a busy setting and enjoy multitasking, this opportunity is perfect for you!

Duties Customer Support & Sales Support:

Support sales representatives who wholesale products to retailers and schools nationwide. Serve as a primary point of contact for retail and consumer accounts. Collaborate with internal teams (production, sales, logistics) to facilitate distribution. Communicate effectively across departments to address business needs and order updates. Share customer insights to help guide future product development and brand expansion.

Warehouse Operations:

Accurately pick, package, and ship daily orders. Maintain direct communication with the customer service team regarding order statuses. Assist with general warehouse organization and inventory maintenance. Requirements High school diploma or equivalent. 1+ years of experience in customer support or sales support. Strong organizational, project management, and prioritization skills. Excellent written and verbal communication skills across mobile, email, and computer systems. Strong attention to detail. Strong knowledge of inventory management practices and shipping logistics processes. Proficiency in Microsoft Office applications for reporting and communication tasks. Ability to perform basic math calculations accurately for order processing and inventory counts. Experience operating forklifts, pallet jacks, or other warehouse equipment; forklift certification is a plus. Excellent customer service skills with a friendly, professional attitude towards clients and team members. Ability to handle data entry tasks efficiently while maintaining attention to detail. Join us to be part of a vibrant team that values your skills in logistics, customer service, and warehouse management! This paid position offers an engaging environment where your contributions directly impact our success while providing opportunities for growth within a supportive company culture.

Pay:

$21.00 per hour

Benefits:

Paid time off

Work Location:

In person