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Legion Sales Solutions

Customer Enrollment Associate

Entry-Level JobVerifiedNo experience needed

Pay: $56,000–$65,000/yr

Posted: 1 week ago

Location: Simi Valley, CA (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/7/2026

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$50,135 / year median in California

-6% projected decline

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Job Description

Customer Enrollment Associate Legion Sales Solutions Simi Valley, CA Job Details Full-time $56,000 - $65,000 a year 4 days ago Benefits Paid training 401(k) Professional development assistance Qualifications Customer communication Full Job Description Legion Sales Solutions is expanding our team to launch the latest in wireless technology! As a Customer Engagement Representative, you'll be at the forefront of bringing cutting-edge wireless solutions to local communities, ensuring customers enjoy faster, more reliable internet service than ever before. Currently, we are seeking a motivated, forward-thinking, and solution-oriented Customer Engagement Representative who can hit the ground running, representing major clientele here in the Woodland Hills area. The Customer Engagement Representative will interact with customers in-person within a designated territory provided by our clients, managing account inquiries, recommending products, and driving new customer enrollment and client retention. In this role, the Customer Engagement Representative will routinely educate both new and existing customers about our clients' available products and services, assisting them in making informed decisions designed to ensure customer satisfaction and repeat business. Key Responsibilities for the

Customer Engagement Representative:

Explain the features of our clients' products and services and demonstrate the benefits compared to the local competition. Work in assigned territories with pre-qualified leads, engaging with potential customers regarding TV, wireless, and internet services. Guide customers through service applications, activations, and upgrades. Educate customers on recent promotions and product offerings. Use corresponding personal and interpersonal communication skills to deliberately educate customers on services available. Attend daily training courses with our Directors to ensure that all employees are well-versed on our client's products and services. What We're Looking For in a

Customer Engagement Representative:

High school diploma or equivalent (Bachelor's degree preferred). Previous experience in account management, customer service, or sales is a plus. Ability to work independently and as part of a team. Ability to work full-time hours and weekends as needed.

Pay:

$56,000.00 - $65,000.00 per year

Benefits:

401(k) Paid training Professional development assistance

Work Location:

In person