Front Desk & Client Services Assistant Samaritan Center of Simi Valley Simi Valley, CA Job Details Part-time $20

• $22 an hour 1 hour ago Benefits Paid holidays Paid sick time Qualifications Google Workspace Customer communication Teamwork Confidential information handling Microsoft Excel Professional ethics Filing High school diploma or GED Data entry Productivity software Full Job Description

FRONT DESK & CLIENT SERVICES ASSISTANT

Part-Time Position Description | Samaritan Center

• Simi Valley FLSA Non-Exempt Employee Type Part-Time Compensation $20
• 22 per hour Schedule Monday-Thursday, 8:00 a.m
• 12:30 p.

m. Hours 18 hours per week Reports To Executive Director

POSITION SUMMARY

The Samaritan Center

• Simi Valley is a community resource center serving people experiencing homelessness and food insecurity.

This position serves as a welcoming first point of contact for clients, visitors, volunteers, donors, and community partners while providing dependable administrative and client-service support. The ideal candidate is organized, compassionate, professional, comfortable with technology, and able to maintain appropriate boundaries and confidentiality in a busy service environment.

ESSENTIAL RESPONSIBILITIES

Front Desk & Client Services

• Answer phones and email; greet clients, visitors, volunteers, and community members.
• Schedule client appointments and connect people with available resources and services.
• Distribute, log, and securely store client mail.
• Support pantry service; gather groceries, toiletries, and clothing for clients as needed. Administrative & Organizational Support
• Manage spreadsheets, documents, routine filing, and data entry; assist caseworkers and admin coordinator with data entry.
• Maintain office supplies and inventory; order supplies and maintain the Needs List.
• Create and update signs and flyers for pantry needs, wish lists, and special announcements.
• Sort and organize donations; assist with events and fundraising coordination.
• Provide administrative support to the Executive Director and perform other related duties as assigned.

QUALIFICATIONS

Required

• High school diploma or equivalent.
• Working knowledge of Microsoft Word and Excel and comfort learning software systems.
• Strong organization, verbal/written communication, multitasking, and interpersonal skills.
• Ability to maintain confidentiality, professional boundaries, and respectful interactions with clients.
• Consistent and reliable attendance during scheduled front desk hours. Successful completion of a background check is required as a condition of employment. Preferred
• Experience with Google Workspace and Canva.
• Prior office, reception, administrative, or customer-service experience.
• Experience serving people experiencing homelessness, food insecurity, or other vulnerable circumstances.

CORE COMPETENCIES

Compassion and respect Reliability Professionalism Patience Sound judgment Organization Clear communication Adaptability Teamwork Attention to detail

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This is an in-person, public-facing position in a community resource center. The work may involve a busy environment and interactions with individuals experiencing difficult circumstances. Because the Samaritan Center receives and distributes donated goods and pantry supplies, this role regularly involves handling, organizing, and storing donations, pantry items, and supply boxes. The position requires lifting, carrying, moving, and storing items weighing up to approximately 50 pounds and may also involve standing, bending, reaching, and moving items throughout the facility.

CONFIDENTIALITY & PROFESSIONAL CONDUCT

This position handles client appointments, mail, records, and other sensitive information. The employee is expected to protect client and organizational confidentiality, exercise discretion, maintain appropriate professional boundaries, and treat every person with dignity and respect.

COMPENSATION & PAID LEAVE

$20

• 22 per hour, depending on qualifications and experience.

Part-time employees receive paid holidays in accordance with Samaritan Center policy and accrue paid sick leave in accordance with California law and Samaritan Center policy. This part-time position is not eligible for additional employee benefits.

EQUAL EMPLOYMENT OPPORTUNITY

The Samaritan Center

• Simi Valley is committed to providing equal employment opportunities in accordance with applicable law.

Qualified applicants are considered without unlawful discrimination. Reasonable accommodations are available for qualified applicants and employees with disabilities, consistent with applicable law. This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required.

Pay:

$20.00

• $22.

00 per hour

Work Location:

In person