Customer Service Representative Onyx Pest Management Tustin, CA Job Details Full-time $22 - $28 an hour 1 hour ago Benefits Health insurance Employee discount Professional development assistance Opportunities for advancement Referral program Qualifications Managing customer accounts Interpersonal skills Direct client contact Client database systems Attention to detail Customer information system software Client interaction via phone calls

Full Job Description About Us:

Onyx Pest Management is a small, family-owned business based in the Orange County area. We're proud to offer a warm and supportive work environment while delivering exceptional pest management services to our community. Our company is growing rapidly, and this position offers plenty of opportunities for career advancement while maintaining a close-knit, family-oriented culture. Join us and be a part of our exciting journey!

Position Overview:

We are seeking a motivated and detail-oriented Customer Service Representative to be the first point of contact for our valued customers. This position is perfect for someone who excels in communication, organization, and delivering outstanding customer service.

Key Responsibilities:

Answer inbound phone calls and assist customers with their inquiries. Respond to customer emails in a timely and professional manner. Schedule and reschedule customer appointments efficiently. Update customer billing information and handle payment processing. Maintain accurate and organized customer records. Perform general office duties as needed to support the team.

Qualifications:

Proven experience in customer service or a similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in using computers and customer relationship management (CRM) software. Self-motivated with the ability to work independently.

What We Offer:

Competitive pay. Opportunity to grow within a reputable company. Supportive team culture and virtual onboarding. Health Benefits Employee Discount Refferal Program Join Our Team We're looking for someone who wants more than just a job—we want someone who takes pride in their work and wants to grow alongside a growing company. If you're dependable, organized, great with people, and ready to become an important part of the Onyx Pest Management team, we'd love to hear from you.

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour

Benefits:

Health insurance Professional development assistance Referral program

Location:

Tustin, CA 92780 (Preferred)

Work Location:

In person