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Confidential

Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Associate Confidential Union City, CA Job Details Full-time $900 - $1,400 a week 2 hours ago Benefits 401(k) Opportunities for advancement Qualifications Customer communication Full Job Description We are seeking motivated and customer-focused individuals to join our team as Customer Service Associate. This role offers an opportunity to develop valuable skills in sales and customer engagement while working in a dynamic and thriving industry. As a Customer Service Associate, you will play a key role in helping businesses and consumers find the right telecommunications solutions. You will receive comprehensive training, work in a supportive team environment, and have opportunities for professional advancement. If you are looking for a career where you can work hands-on with customer accounts, building long-term relationships, while providing leading wireless and internet services then this is the role for you!
Daily Duties As A Customer Service Associate:
Engage with customers to understand their needs and recommend appropriate telecommunications solutions. Develop a strong knowledge of our products and services to provide expert guidance to customers. Foster relationships with clients by delivering outstanding service and ensuring a seamless customer experience. Effectively communicate the value and benefits of various service options to help customers make informed decisions. Work collaboratively with team members to achieve company goals and maintain a positive work environment. Participate in ongoing training and professional development to refine sales techniques and product knowledge.
Customer Service Associate Qualifications:
Strong communication and interpersonal skills, with the ability to connect with a diverse range of customers. A proactive and results-driven mindset, with the ability to meet and exceed performance goals. Ability to quickly learn and adapt to new products, services, and industry trends. Previous experience in sales, client management, or telecommunications is preferred but not required. A commitment to providing exceptional customer experiences and maintaining professionalism in all interactions. Here, we believe in investing in our team and providing an environment where employees can thrive. If you are eager to develop a rewarding career in sales and customer relations, we encourage you to apply and take the next step with us. To apply for this opportunity, submit your application today. We look forward to meeting you.
Job Type:
Full-time Pay:
$900.00 - $1,400.00 per week
Benefits:
401(k)
Work Location:
In person