Customer Service Representative RKI Instruments, Inc. Union City, CA Job Details Full-time $22 - $24 an hour 1 day ago Benefits Profit sharing Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Flexible schedule Referral program Qualifications Customer communication Interpersonal skills Writing skills High school diploma or GED Attention to detail Flexibility Full Job Description RKI Instruments, Inc. An innovative gas detection company located in Union City seeking a detail-oriented person with a strong customer service background as well as excellent communication skills to work in a fast paced demanding environment.

RESPONSIBILITIES

Process customer orders from order entry to invoicing with accuracy. Handle inbound and outbound telephone calls and emails from customers for product information, pricing, availability, status on orders and proof of deliveries, both in the US and international. Interact with other departments such as: Production, QA, Purchasing, Shipping and Engineering based upon the customer's needs.

SKILL AND KNOWLEDGE

Strong sense of urgency and responsiveness to our customers. Excellent track record in providing outstanding and unparalleled customer service. Excellent verbal and written communication skills. Multi-tasking; strong prioritizing and organizing abilities. Professional and able to work well in a team environment. Excellent computer skills such as Word and Excel. Detail oriented

QUALIFICATIONS

High School diploma required At least 2 to 3 years of related work experience. We offer a competitive salary, medical benefits, 401K and profit sharing. To apply, please forward cover letter, resume and salary requirements via email to the address above.

Job Type:

Full-time Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Referral program Vision insurance

Work Location:

In person