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AppleOne

Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service AppleOne - 3.8 Upland, CA Job Details $55,000 - $65,000 a year 16 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Paid sick time Qualifications Managing customer accounts Customer order taking Logistics customer service Managing clients in a customer support role Handling customer service requests Collaboration with manufacturing teams Logistics order management Order issue resolution Account management Manufacturing company experience Entry level Full Job Description This direct hire Customer Service opportunity in Upland, CA offers a salary of $55,000 to $65,000 per year and is ideal for someone with customer service, account management, or order support experience in a manufacturing environment. In this role, you'll manage assigned customer accounts, process and track orders, provide updates on delivery timelines and product availability, and serve as a key point of contact for customer questions and service needs. You'll also work closely with production, shipping, purchasing, and sales to resolve issues and keep orders moving smoothly. The company offers a stable, team-oriented work environment with supportive leadership and long-term growth potential. Additional perks may include health benefits, paid time off, paid holidays, retirement benefits, and opportunities for advancement. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1062