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Paws 'n' Claws Veterinary Hospital

Veterinary Customer Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Veterinary Customer Service Representative Paws 'n' Claws Veterinary Hospital - 3.0 Yorba Linda, CA Job Details Full-time $20 - $24 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Flexible schedule Qualifications Teamwork Interpersonal skills Payment processing Greeting customers Pet care appointment scheduling Communication with pet owners Full Job Description Veterinary Customer Service Representative Paws n Claws Veterinary Hospital | Yorba Linda, CA Full-Time | 4/9-10 Schedule Alternate Workweek Looking for a Veterinary Career Where You Feel Valued? If you love animals, enjoy connecting with people, and want to be part of a team that genuinely cares about the work they do, you may have found the right opportunity. At Paws n Claws Veterinary Hospital , you'll be an important part of the experience our clients and their pets have with us. You'll have the opportunity to build meaningful relationships with pet parents, work alongside a dedicated veterinary team, and make a difference every day. What You'll Enjoy A 4/9 schedule — four 9-hour shifts per week A full-time position with a consistent team environment The opportunity to build relationships with clients and their pets Working alongside experienced veterinary professionals A role where your communication, organization, and compassion truly matter A fast-paced environment where no two days are exactly alike The opportunity to grow your veterinary and customer-service skills Being part of a team that understands how important pets are to their families Your Day-to-Day You'll help create a positive experience from the moment a client walks through our doors.
Your day may include:
Welcoming clients and their pets Answering phones and helping clients with their questions Scheduling appointments and coordinating patient visits Checking clients in and out Communicating with doctors and veterinary technicians Helping clients understand next steps in their pet's care Maintaining accurate patient and client information Processing payments and assisting with front-office needs Helping keep the client experience organized, welcoming, and compassionate You'll Thrive Here If You… Genuinely love animals and enjoy helping the people who care for them Are naturally warm, friendly, and compassionate Enjoy connecting with people and making them feel comfortable Stay organized even when things get busy Communicate clearly and confidently Enjoy being part of a collaborative team Take pride in doing things well and helping others Are looking for a workplace where your contribution matters Cornerstone experience a plus - Veterinary experience is required, this is not an entry level position. Come Get to Know Us We'd love for you to learn more about who we are and what it's like to be part of Paws n Claws. PawsnClaws.com
Facebook:
PawsnClawsYL Instagram:
@PawsnClawsYL If you're looking for a team where you can make a difference, grow your skills, and feel good about the work you do, we'd love to meet you.
Pay:
$20.00 - $24.00 per hour Expected hours: 36.0 - 40.0 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Application Question(s): Which days are you available to work each week? How much are you looking to make? Which language(s) do you speak? How many years have you worked in Veterinary Medicine, and in what role?
Work Location:
In person