Customer Service Representative We are looking for a Customer Service Representative to join a team in Centennial, Colorado in a contract-to-permanent capacity. This position is ideal for someone who enjoys supporting customers, coordinating with vendors, and working across a variety of daily tasks in a structured office setting. The role offers the opportunity to build product knowledge through hands-on training while contributing to quote support, website pricing updates, and responsive customer communication.
Responsibilities:
- Coordinate with suppliers to confirm product pricing and availability, ensuring accurate information is shared internally and with customers.
- Respond to customer inquiries by phone and email, providing timely updates, answers, and follow-through on requests.
- Support pricing maintenance by assisting with updates and accuracy checks for product information listed online.
- Develop a strong understanding of product offerings through ongoing training and applied learning in day-to-day work.
- Prepare and communicate customer quotes, order details, and related service information with attention to accuracy.
- Enter and maintain customer, order, and pricing data within company systems and databases.
- Handle a mix of inbound and outbound communication to support customer needs and vendor coordination.
- Adapt to shifting priorities and take initiative in managing tasks independently throughout the workday.