Customer Service Representative E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi Make a splash this summer

• literally.

We're on the lookout for friendly, proactive people to join our team as Customer Service Representatives at Te Hāpua: Halswell Centre Summer Pools. If you love connecting with people, solving problems on the fly, and want a job that feels as good as the sunshine, this is the role for you. About the role | Ko te mahi nei This isn't your average customer service job. For five action-packed months, you'll be part of the team that keeps one of Christchurch's busiest summer pool hubs running smoothly. Every day will be different as you: Welcome customers, help them access the pools, answer questions, and process payments. Provide accurate information across phone, email and face-to-face channels. Log and manage service requests using Council systems, connecting customers to the right teams, and following up to ensure issues are resolved. Help create a safe, welcoming, and enjoyable experience for everyone visiting the centre. Ensure customer compliance with CCC's pool supervision requirements and rules of use for Rec and Sport Centres This is a part-time, fixed-term role (15 hours a week) working Saturdays and Sundays, 11.15am

• 7.15pm
• perfect for anyone looking for meaningful work over the summer. About you | Ko Koe Tēnei You're a people person through and through
• someone who loves helping others, thrives in a busy environment, and can stay calm under pressure.

You'll also bring: Great communication and problem-solving skills. Confidence handling customer enquiries, service requests, and payments. A friendly, inclusive approach with everyone you meet. A willingness to learn Council systems and processes (training provided). Experience in customer service is a bonus, but not essential, as we'll set you up for success.