Customer Service Ramp Attendant

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live. What you can expect as a Customer Service Ramp Attendant at

West Star:

This position requires a basic knowledge of aircraft ground handling and customer service. The job includes varying amounts of directing aircraft for parking, meeting and greeting customers, and customer amenity assistance. Transporting of customers is a primary function. FAA, OSHA, EPA, and other safety rules must be followed. Job duties will vary each day and are designated by the Line Manager. You will be

ESSENTIAL

to many

FUNCTIONS

including: Attend work every day as scheduled to include overtime and weekend assignments. Notify supervisor in advance of shift starting if unable to work. Must have reliable transportation to get to work each and every day. Perform aircraft directing for taxiing to parking location. Transporting customers to and from airport, hotels, and restaurants. Providing customer support for passengers and crew, including coffee, minor aircraft cleaning, and directions. Greeting customers with an energetic, friendly appearance. Effectively and clearly communicate (i.e., speak, write, read) in English Any other job-related duties as assigned by supervisor or management. What you'll need to bring with you:

Your Education :

A High school diploma or equivalent. A valid driver's license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Initiative:

We're looking for team players who are self-motivated, able to maintain a rapid pace, and have a people-oriented work style. This team member must be capable of working with minimal guidance.

Your Sense of Responsibility:

Must perform all work in accordance with Federal Aviation Administration and OSHA guidelines. Follow all company and safety rules during performance of duties. Maintain customer oriented work habits. Flexible work schedule.

Other particulars:

Physical Requirements Lift at least 20 lbs. Routine walking, bending and squatting or sitting. Routine or repetitive physical motion with arms and hands. Mental Requirements Understanding and implementation of regulations and guidelines. Must be alert and aware of surroundings. Work with others in a professional manner. Very good customer skills. Supervision Work under supervision of assigned Supervisor and Line Manager. May be directed to work independently on occasion. Working Conditions The majority of work will be on the ramp in all types of weather conditions. Work outside during aircraft taxiing will occur. Varied positions in and around the aircraft. Will have work inside line equipment storage area. Equipment Used Courtesy van, tugs, courtesy cart. Hand vacuum, cleaning equipment. Compensation & Benefit Information The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $18.50-$22.00. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA). West Star Aviation's Benefits Benefits Effective Day One for Eligible Employees Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options Life Insurance, Disability Benefits & Supplemental Benefits 401(k) Plan with Employee Contributions & Employer Match Paid Company Holidays & Weekly Paid Time Off Accruals Flexible Work Schedules include 5x8, 4x10 and 3x12 Weekly Competitive & Industry Leading Pay means you are paid more often Bonus Opportunity based on Company and Site Performance Internal Mobility & Career Advancement opportunities This position will accept applications until 04/24/2026.