Customer Service Representative (CSR) King Pest Solutions - Grand Junction, CO Full-Time | Competitive Pay + Benefits Join a Growing Local Company King Pest Solutions is one of the fastest-growing pest control companies on Colorado's Western Slope. We pride ourselves on delivering exceptional customer service, building lasting relationships with our customers, and creating opportunities for our team members to grow and succeed. We're looking for a friendly, organized, and motivated Customer Service Representative (CSR) to join our team in Grand Junction. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to hear from you. What You'll Do Work along side our other CSRs Answer incoming customer calls, texts, and emails Schedule appointments and manage technician routes Respond to customer inquiries via phone, text, and email Assist customers with billing questions and account updates Process payments and maintain accurate customer records Follow up with customers regarding services and appointments Support sales efforts by educating customers on service options Work closely with technicians and management to ensure a smooth customer experience Help maintain a positive and professional office environment What We're Looking For Positive attitude and strong communication skills Excellent phone etiquette Ability to multitask and stay organized Comfortable using computers and learning new software Strong attention to detail Reliable, dependable, and team-oriented Previous customer service, call center, scheduling, or office experience is preferred but not required Compensation & Benefits Competitive hourly pay based on experience Performance-based bonus opportunities Health insurance (100% employee premium paid by King Pest Solutions) Paid time off and sick leave 401(k) with company match Paid training Opportunities for advancement within a rapidly growing company Why Work for King Pest Solutions? At King Pest Solutions, we believe our people are our greatest asset. We invest in our team, promote from within, and provide opportunities for long-term career growth. Our culture is built around teamwork, accountability, and delivering a royal level of service to our customers. King Pest Solutions "A Royal Service"
Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Retirement plan Vision insurance