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Schomp BMW
BMW Product Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Colorado data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$56,278 / year median in Colorado
+13% projected growth
Job Description
BMW Product Specialist Schomp BMW
- 3.4 Highlands Ranch, CO Job Details Full-time $50,000
- $58,000 a year 21 hours ago Benefits Paid holidays Disability insurance Health insurance On-site gym Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Gym membership Pet insurance Qualifications Customer communication
Driver's License Driving Full Job Description Job Description:
Location:
1190 Plum Valley Lane, Highlands Ranch, CO 80129Employment Type:
Full Time Position Type:
Hourly +Bonus Pay Range:
$50,000- $58,000 A valid driver's license and acceptable driving record are required for operating vehicles as driving is part of job duties.
Why Schomp:
Full suite of insurance- medical, dental, vision and life Pet insurance, you read that right, insurance for your furry or not so furry friends 401(k) with company match Paid Time off
- Vacation, sick and holidays Short term and long term disability Accident insurance On site Gym/ Gym reimbursement Your mental health is important to us
- Employee Assistance program
- counseling, financial and legal advice Commitment to your career and professional development The best part of automotive: Employees are eligible for discounts on vehicles, parts and service
Responsibilities:
Provides comprehensive product information throughout the sales process, including vehicle configuration, product presentation, test drive, delivery/handover and customer service after purchase Supports the client advisor in product related tasks and activities Greets customers in the sales and service departments and introduces Schomp services Provides extensive and customer oriented product experience and explains complex features based on customers' actual needs Utilizes app and web based systems to help facilitate the sales process, optimize customer satisfaction, and ensure consistent delivery execution Arrives at scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time Acquires and maintains total product knowledge on all vehicles and understands competitors' vehicle features, benefits, and potential shortcomingsRequirements:
High School Diploma or equivalent work experience. Excellent communication skills are required. The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident. Must possess and maintain a valid driver license. Must possess and maintain an acceptable Motor Vehicle Record (MVR). Schomp Automotive Group is an Equal Opportunity Employer The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.